While mortgage servicing and collections companies typically outsource many operations, Dyck-O’Neal, Inc. has developed internal operations for essentially all facets of our business.
We now have separate departments for collections, bankruptcies, loan servicing, portfolio acquisitions, litigation, wage garnishment, investor reporting, documentation processing, etc. One exception to this practice is our outsourcing of certain loans to attorneys located around the country for legal proceedings.
Our overall self-sufficiency allows us to control our quality and improve performance for clients.
